Introduction : 

Vitality Clubs Group is committed to respecting your privacy and protecting your personal information

  • We are committed to transparency about the information we collect and what we do with it.
  • We use the information you provide to us for the purposes described in our privacy policy, including providing the services you requested and enhancing your experience with the Vitality Clubs Group.
  • We also use this information to help us understand you better so that we can provide you with offers that suit you.
  • We put in place measures to protect and secure your information.


You can view our full privacy policy below to help you better understand how we use personal information. In our Privacy Policy, we explain in more detail the types of personal information we collect, what it may be used for, and with whom we may share it.

Without prejudice to your rights under applicable laws, the above and the Privacy Policy are not a contractual matter and do not form part of your contract with us


User information :


The customer acknowledges and agrees to allow Vitality Clubs Group to collect, use, and store their personal information. Vitality Clubs Group may collect various information from the customer, which may include:


  1. Personal information: Information provided by the customer (such as name, email, mobile 

number, date of birth, nationality, and gender).

  1. Financial Information: Information provided by the customer when making electronic payments for services provided by Vitality Clubs Group (such as credit card information, bank account details) for the purpose of verifying and processing payment for any services or products offered by Vitality Clubs Group


Use of personal information:


Vitality Clubs Group will use this information for the following purposes:

  • Improving the level of service.
  • Providing offers and services to customers.
  • Issuing invoices and collecting fees for services.
  • Helping the client choose services.

Providing information to Vitality Clubs Group customers about new developments and products.


Confidentiality and disclosure of information:


The Vitality Clubs Group affirms that the protection of personal data is a priority for the group. The Vitality Clubs Group commits to taking all reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of information. The collected information will be stored in secure servers. Furthermore, this information will only be disclosed as required by the applicable laws and regulations in the Kingdom of Saudi Arabia, or when the Vitality Clubs Group deems it necessary to provide services, products, technical support, or for analytical purposes.


The Vitality Clubs Group undertakes not to sell, share, trade, rent, or disclose any information to any third party outside the Vitality Clubs Group or its affiliated companies.


Changes to the Privacy Policy:


  • The Vitality Clubs Group is committed to protecting the data of its customers and providing them with the best experience.
  • The Vitality Clubs Group, as the responsible party for the website or the “Vitality” application, reserves the right to block or suspend the publication of any content material at any time without prior notice or providing reasons or justifications, as it deems appropriate. It also has the right to delete, rephrase, shorten, or modify the published material, whether by adding or subtracting, without compromising the content or meaning. Such actions do not entail any liability.
  • The Vitality Clubs Group has the right to terminate these terms and end your use of the website. It also has the right to modify or change the terms of this agreement at any time without prior notice. Therefore, it is advised to visit the website periodically to stay informed about any changes.


Information Security:


Data transmission over the Internet cannot be considered completely secure. However, the information provided is protected with the highest standards of privacy and security. On our websites and applications, as specified SSL encryption standards are used to protect data transmission. Additionally, We protect your personal information from unauthorized access through access control and security measures.


Inquiries or comments:

Any questions or comments about the Vitality Clubs Group privacy policy should be directed to us by:

Email: [email protected]

Phone number: 920011189

Kingdom of Saudi Arabia




The confidentiality and privacy of data are of utmost importance to the Vitality Clubs Group. Therefore, we hope to achieve that through this policy. By using the Vitality Clubs Group website or application, this signifies your consent to the privacy policy of the Vitality Clubs Group.